Utility Billing

 

Attention Customers: You may use the Customer Service Contact Form to  inquire about Sewer, Trash, and Recycling services.  We will do our best to respond to your request by the next business day.  If your inquiry is more urgent, you may also call one of the phone numbers listed below.

Mailing address:
Boise City Utility Billing
PO Box 500
Boise, ID 83701

Fax: 208-395-7861
Customer Service Contact Form
TTY: 1-800-377-3529


Residential Customers:

Call Utility Billing at 208-384-3735

 - To start or stop sewer service

 - To start or stop trash and recycling services

Other services:

To order additional trash overflow stickers, please e-mail stickers@cityofboise.org

To sign up for glass service, please e-mail glasscollection@cityofboise.org

Commercial Customers:

Call Utility Billing at 208-384-3735

 - To start or stop sewer service

Call Republic Services at 208-345-1266

 - To start and stop trash and recycling services



Other services for which we bill:

  • Geothermal Heat

 - Contact the Geothermal Program Coordinator at 208-384-3935 with questions regarding the Geothermal Heating District (downtown core area)

 - Contact the Boise Warm Springs Water District at 342-3162 with questions regarding residential usage in the Warm Springs area.

  • Pressure Irrigation

We provide service to Linshire, Whidbey Place, Darien, Steamboat, Bradford Manor, Graystone, Graystone #2, Palm Court, and Ashbrook subdivisions.

Contact the Downtown Boise Association at 385-7300 for more information.