Utility Billing

Utility Billing handles billing for residential and commercial sewer, trash, recycling, pressure irrigation for nine subdivisions in the Boise City Municipal Irrigation District (MID), and the natural geothermal heating system in the downtown core area. Utility Billing also handles billing of annual dues for the Downtown Boise Association.

Effective November 1, 2009, the Federal Trade Commission required Boise City Utility Billing to verify identity when a customer wants to access an account. Information on the new rules is available under "Links".

 

Have questions about your service? Check out our Frequently Asked Questions page.


Boise City Sewer

  • Residential or commercial sewer service
    Call Utility Billing at 208-384-3735.

Trash and Recycling Collection

  • Residential trash and recycling services
    Call Utility Billing at 208-384-3735; or
    Send an e-mail to     utilities@cityofboise.org

    Missed pickup? Call Republic Services at 208-345-1266.

  • Commercial trash and recycling services
    Call Republic Services at 208-345-1266

  • Dumpster requests
    Call Republic Services at 208-345-1266

  • Other trash and recycling container-related requests
    Call Republic Services at 208-345-1266
     

Geothermal Heating

For questions concerning residential usage in the Warm Springs area, contact Boise Warm Springs Water District at 208-342-3162.

For questions regarding geothermal heating in the downtown core area, contact Boise Public Works Department at 208-384-3900. 

Pressure Irrigation
For questions concerning usage and billing, contact Boise Public Works Department at 208-384-3900. Currently, we provide service to the Linshire, Whidbey Place, Darian, Steamboat, Bradford Manor, Graystone, Graystone #2, Palm Court, and Ashbrook subdivisions.

Downtown Boise Association (DBA)
For questions about your Business Improvement District account, call 208-472-5251.

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